FAQS:
What are your hours of operation?
We open our gates and ticket booth at 7:30pm every show night.
The ticket booth closes at:
10pm on Sunday (Sunday Bloody Sunday), Wednesdays & Thursdays.
10:30pm on Fridays & Saturdays.
The ticket booth closes at:
10pm on Sunday (Sunday Bloody Sunday), Wednesdays & Thursdays.
10:30pm on Fridays & Saturdays.
Where do I park?
There is no parking on site other than *limited* handicap parking.
The map below shows all available (and free!)
offsite parking within a 5 minute walk from our event...
or start your experience early by taking the Terror Trolley,
our free shuttle service, from Adjectives Market
(1200 E Altamonte Dr, Altamonte Springs, FL 32701) right to the main gate.
*Please note there is absolutely NO PARKING at Poblano's or Wawa - they WILL tow*
The map below shows all available (and free!)
offsite parking within a 5 minute walk from our event...
or start your experience early by taking the Terror Trolley,
our free shuttle service, from Adjectives Market
(1200 E Altamonte Dr, Altamonte Springs, FL 32701) right to the main gate.
*Please note there is absolutely NO PARKING at Poblano's or Wawa - they WILL tow*
Can we FAST PASS?
Fast Pass is built into your tickets through our Color Wheel System!
All trail-tickets receive a color stamp when entering the yard.
This color denotes your queue grouping and are given in order.
(First Come, First Serve)
At the entrance of each trail queue line is a
Color Wheel
which sequentially goes through the colors on the wheel.
Once your color is called, you can get into line at ANY of the three trails.
For your next two trails, you will utilize the Fast Pass line!
(you do NOT have to wait for your color again)
While you wait, enjoy our front yard entertainment,
taste treats from our food trucks,
check our our local vendors
and dance your way between the monsters we have lurking around every corner...
All trail-tickets receive a color stamp when entering the yard.
This color denotes your queue grouping and are given in order.
(First Come, First Serve)
At the entrance of each trail queue line is a
Color Wheel
which sequentially goes through the colors on the wheel.
Once your color is called, you can get into line at ANY of the three trails.
For your next two trails, you will utilize the Fast Pass line!
(you do NOT have to wait for your color again)
While you wait, enjoy our front yard entertainment,
taste treats from our food trucks,
check our our local vendors
and dance your way between the monsters we have lurking around every corner...
Do the monsters touch you?
No, not intentionally.
*with the exception of our special event Total Eclipse nights (10/18, 10/25)*
*with the exception of our special event Total Eclipse nights (10/18, 10/25)*
How long will we be there?
Plan for a night out!!
Our queues utilize our Color Wheel System.
All trail-tickets receive a color stamp when entering the yard.
This color denotes your queue grouping and are given in order (First Come, First Serve).
Colors will be called in sequential order
and the time between each color WILL vary depending on how busy we are.
(Thursdays are not as busy as Saturdays!)
Our yard is filled with activities to help you enjoy your night!
Taste treats from the food trucks, support our local vendors,
dance to our DJ, battle for dominion in our Laser Tag arena,
and keep an eye out for our monsters lurking around every corner...
When your color is called, you will be able to experience our three terrifying trails,
each at approximately a 10 minute experience.
(depending how fast you can run...!)
Come early and stay till our night is over!
Our queues utilize our Color Wheel System.
All trail-tickets receive a color stamp when entering the yard.
This color denotes your queue grouping and are given in order (First Come, First Serve).
Colors will be called in sequential order
and the time between each color WILL vary depending on how busy we are.
(Thursdays are not as busy as Saturdays!)
Our yard is filled with activities to help you enjoy your night!
Taste treats from the food trucks, support our local vendors,
dance to our DJ, battle for dominion in our Laser Tag arena,
and keep an eye out for our monsters lurking around every corner...
When your color is called, you will be able to experience our three terrifying trails,
each at approximately a 10 minute experience.
(depending how fast you can run...!)
Come early and stay till our night is over!
Do you operate rain or shine?
Yes. Come play in the rain with us, the monsters love what it does to our laser swamp!
We've kept our admission price low so that everyone can see the show without breaking the bank. So, we only offer standard pricing..
And sorry, no refunds (that goes for "too scared" and rain too)
And sorry, no refunds (that goes for "too scared" and rain too)
Is there a dress code?
Sort of...think about it this way:
you're going to be walking on a natural path, through the woods.
Avoid open toed footwear, and heels would probably be a bad idea as well.
NO HALLOWEEN MASKS.
For the safety of others, leave your guns, swords, knives and oversized costumes at home.
You will not be permitted to bring any of the above mentioned into our event.
Hats off and cell phones in your pockets when you enter the trail.
you're going to be walking on a natural path, through the woods.
Avoid open toed footwear, and heels would probably be a bad idea as well.
NO HALLOWEEN MASKS.
For the safety of others, leave your guns, swords, knives and oversized costumes at home.
You will not be permitted to bring any of the above mentioned into our event.
Hats off and cell phones in your pockets when you enter the trail.
Can I take photos or video?
In the front yard, YES!
In the trails, NO!
In the trails, NO!
Age Restrictions/Accessibility?
While we do love the kiddos, all children,
under the age of 16 must be accompanied by an adult at all times.
Our show is rated PG-13 but that does not mean that the younger audience is not permitted - they are!
If you think they're too young (or just not ready) bring them to our 'Make-A-Wish' Kid's Day!
For our guests with special needs (i.e. wheelchairs, crutches, mobility challenges),
we offer our special needs night so you may enjoy the trail at your own pace.
under the age of 16 must be accompanied by an adult at all times.
Our show is rated PG-13 but that does not mean that the younger audience is not permitted - they are!
If you think they're too young (or just not ready) bring them to our 'Make-A-Wish' Kid's Day!
For our guests with special needs (i.e. wheelchairs, crutches, mobility challenges),
we offer our special needs night so you may enjoy the trail at your own pace.
What precautions are taken to keep everyone safe?
Here's just a few of the things that we do:
- Designated parking areas (see map above) are monitored by our staff
- Security cameras throughout the entire event
- Security check point, metal detection, bag check (no oversized bags or backpacks allowed)
- Prior to opening night, we are inspected by the Altamonte Springs Building, Fire, and Safety Inspectors.
- Our Professional security team, Altamonte Springs Police Department,
and the Seminole County Sherriff's Deputies are on site at all times.
- Designated parking areas (see map above) are monitored by our staff
- Security cameras throughout the entire event
- Security check point, metal detection, bag check (no oversized bags or backpacks allowed)
- Prior to opening night, we are inspected by the Altamonte Springs Building, Fire, and Safety Inspectors.
- Our Professional security team, Altamonte Springs Police Department,
and the Seminole County Sherriff's Deputies are on site at all times.
